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The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace

$2,895.00
SKU: FB-SS-38-DS

✔ All products ship within 1-3 business days.

✔ Call or Chat with us and get information on stock ASAP!

✔ Please allow 5-10 business days for delivery.

Color

Product Overview

Converting standard wood-burning, gas, or electric fireplaces to Ethanol Fireplaces is simple, convenient, and adaptable with The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace, like the rest of the Bio Flame Ethanol Fireplaces, is a ventless, clean-burning modern alternative for any home, office, or commercial environment. We are able to customize virtually any size of Ethanol Fireplace in multiple finish options in order to fit your unique needs and wants.

The 38.6” Ethanol Fireplace comes with a patented heat isolation chamber to ensure the safety of your home and requires no permanent or expensive connections – no chimneys, gas lines, venting, electricity, or flues required. All Ethanol Fireplaces are made entirely out of 304-grade stainless steel and are offered with an industry-leading 5-year warranty.

Features

  • This elegant Bio Flame 38-Inch Firebox DS Built-in See-Through Ethanol Fireplace gives your home an instant facelift.
  • Choose from two different burner sizes, 16” or 24”
  • Vent-Free: No chimneys, gas lines, venting, electricity, or flues required.
  • Easy installation: No permanent or expensive connections
  • Made of 304-grade stainless steel: 304-grade stainless steel is extremely durable and corrosion-resistant.
  • The see-through design provides unobstructed views of the flickering flame from the front and the back
  • 8-mm clear, tempered safety glass on both sides for added protection
  • The insulated bottom tray ensures safety in your home
  • Clean-burning firebox: Burns clean, so you don't have to worry about dangerous emissions.
  • Burns eco-friendly bio-ethanol (Never substitute another fuel)
  • 17,000 BTU
  • Heats on average 742 sq. ft.
  • Dimensions: 22.5" H x 38.0" W x 12.75" D
  • UL Listed
  • 5-year manufacturer's warranty
Specifications
Manufacturer The Bio Flame
SKU Number FB-SS-28-DS
Dimension
22.5" H x 38.0" W x 12.75" D
Height 22.5-Inch
Width 38-Inch
Depth 12.75-Inch
Heats on average
742 sq. ft.
Color Stainless Steel / Black
Material
304 Stainless Steel
Burner 16/24-Inch
BTU
17k BTU


Documents

All In-Stock orders ship out from our warehouses within 1-3 business days.

ORDER CONFIRMATION

As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 5-10 business days after order has been shipped out. Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability. Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at sales@sedatelifestyle.com

Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to sales@sedateliestyle.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.

Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened. Custom ordered products cannot be returned or refunded.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.

Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may additionally be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return. Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost to you. Refunds will be issued to the original credit card that you use when placing your order if no resolution is met.

It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.

If an order is placed on a product that is listed as back-ordered, the protocol is to charge the customer's payment method. In order to have more control over this unfortunate fulfillment delay, we must process your payment when your order is placed to prevent:

    1. Undesired delays in receipt of your product by you until proper information can be provided by you to us because of unintentional change of payment information.
    2. Intentional attempts at fraudulent receipt of products by way of purposely providing false payment information.
    3. Collecting and handling of your sensitive financial information through a delayed date of order fulfillment and shipment. Our strict internal controls are in place to limit impressions or realities of fraud, and we make every effort to not, at any point, be in possession of your sensitive financial information.

Therefore we do this to avoid costly and frustrating postponements, cancellations, rerouting, and in some cases unfortunate fraudulent receipt of shipments. This usually happens due to intentional or unintentionally submitted false payment information. Therefore, this back-order protocol has been put in place to limit unnecessary and excessive costs of doing business, which allows us to keep our prices lower for you, our customer. Thank you for your patience and understanding with any back-order you may place with us.

While Waiting...

If you placed a back-order and you did not intend to do so, you may do the following:

    1. Review other comparable products on our site for purchase in place of your current order. If you would like to modify your order, please place a new order and contact us immediately after so we can refund your original order.
    2. If your your order has not already shipped, we can cancel and refund your order in full after a brief period of confirming the order cancellation with the manufacturer. You can e-mail us at sales@sedatelifestyle.com with your cancellation request. You may also request inventory availability so a new order can be placed when the item becomes available.
  • Please wait a minimum of four (4) business days for your credit card company to post the credit.

Please note, that unless we are advised by you in a written email reply indicating either of the above two options prior to shipment, we will assume that you want to keep your present order in place until the product is available to ship (requiring no post-order response from you). We will continue to diligently work on your behalf with the manufacturer to fulfill your order as soon as possible and advise on freight and tracking information when it is made available to us.

Lastly, all ETA's are subject to change. SedateLifestyle does not and cannot control any timeline regarding orders due to us solely being an Authorized Dealer of each of the brands we sell, not the brand/manufacturer of the products ourselves.

Description

Product Overview

Converting standard wood-burning, gas, or electric fireplaces to Ethanol Fireplaces is simple, convenient, and adaptable with The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace, like the rest of the Bio Flame Ethanol Fireplaces, is a ventless, clean-burning modern alternative for any home, office, or commercial environment. We are able to customize virtually any size of Ethanol Fireplace in multiple finish options in order to fit your unique needs and wants.

The 38.6” Ethanol Fireplace comes with a patented heat isolation chamber to ensure the safety of your home and requires no permanent or expensive connections – no chimneys, gas lines, venting, electricity, or flues required. All Ethanol Fireplaces are made entirely out of 304-grade stainless steel and are offered with an industry-leading 5-year warranty.

Features

  • This elegant Bio Flame 38-Inch Firebox DS Built-in See-Through Ethanol Fireplace gives your home an instant facelift.
  • Choose from two different burner sizes, 16” or 24”
  • Vent-Free: No chimneys, gas lines, venting, electricity, or flues required.
  • Easy installation: No permanent or expensive connections
  • Made of 304-grade stainless steel: 304-grade stainless steel is extremely durable and corrosion-resistant.
  • The see-through design provides unobstructed views of the flickering flame from the front and the back
  • 8-mm clear, tempered safety glass on both sides for added protection
  • The insulated bottom tray ensures safety in your home
  • Clean-burning firebox: Burns clean, so you don't have to worry about dangerous emissions.
  • Burns eco-friendly bio-ethanol (Never substitute another fuel)
  • 17,000 BTU
  • Heats on average 742 sq. ft.
  • Dimensions: 22.5" H x 38.0" W x 12.75" D
  • UL Listed
  • 5-year manufacturer's warranty
Specifications
Manufacturer The Bio Flame
SKU Number FB-SS-28-DS
Dimension
22.5" H x 38.0" W x 12.75" D
Height 22.5-Inch
Width 38-Inch
Depth 12.75-Inch
Heats on average
742 sq. ft.
Color Stainless Steel / Black
Material
304 Stainless Steel
Burner 16/24-Inch
BTU
17k BTU


Documents

Shipping

All In-Stock orders ship out from our warehouses within 1-3 business days.

ORDER CONFIRMATION

As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 5-10 business days after order has been shipped out. Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability. Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at sales@sedatelifestyle.com

Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to sales@sedateliestyle.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.

Returns & Refund

Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened. Custom ordered products cannot be returned or refunded.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.

Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may additionally be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return. Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost to you. Refunds will be issued to the original credit card that you use when placing your order if no resolution is met.

It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.

Backorder Policy

If an order is placed on a product that is listed as back-ordered, the protocol is to charge the customer's payment method. In order to have more control over this unfortunate fulfillment delay, we must process your payment when your order is placed to prevent:

    1. Undesired delays in receipt of your product by you until proper information can be provided by you to us because of unintentional change of payment information.
    2. Intentional attempts at fraudulent receipt of products by way of purposely providing false payment information.
    3. Collecting and handling of your sensitive financial information through a delayed date of order fulfillment and shipment. Our strict internal controls are in place to limit impressions or realities of fraud, and we make every effort to not, at any point, be in possession of your sensitive financial information.

Therefore we do this to avoid costly and frustrating postponements, cancellations, rerouting, and in some cases unfortunate fraudulent receipt of shipments. This usually happens due to intentional or unintentionally submitted false payment information. Therefore, this back-order protocol has been put in place to limit unnecessary and excessive costs of doing business, which allows us to keep our prices lower for you, our customer. Thank you for your patience and understanding with any back-order you may place with us.

While Waiting...

If you placed a back-order and you did not intend to do so, you may do the following:

    1. Review other comparable products on our site for purchase in place of your current order. If you would like to modify your order, please place a new order and contact us immediately after so we can refund your original order.
    2. If your your order has not already shipped, we can cancel and refund your order in full after a brief period of confirming the order cancellation with the manufacturer. You can e-mail us at sales@sedatelifestyle.com with your cancellation request. You may also request inventory availability so a new order can be placed when the item becomes available.
  • Please wait a minimum of four (4) business days for your credit card company to post the credit.

Please note, that unless we are advised by you in a written email reply indicating either of the above two options prior to shipment, we will assume that you want to keep your present order in place until the product is available to ship (requiring no post-order response from you). We will continue to diligently work on your behalf with the manufacturer to fulfill your order as soon as possible and advise on freight and tracking information when it is made available to us.

Lastly, all ETA's are subject to change. SedateLifestyle does not and cannot control any timeline regarding orders due to us solely being an Authorized Dealer of each of the brands we sell, not the brand/manufacturer of the products ourselves.

The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace

The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace

$2,895.00

Color

The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace

The Bio Flame Firebox 38-Inch DS Double Sided Ethanol Fireplace

$2,895.00

Color

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